What is a WeChat Subscription Account? This article guides you through the basics of what it is and how you can find them in your WeChat App.Read More
What's the most important question you should ask when coming up with your brand?Read More
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Considering a new product, service or business? Where should you gather data that will help you make strategic decisions? Read this to find out more about the pros and cons of two common market research data gathering methods.Read More
How do you go about setting the right price for your product or services? Adopt our suggested thought process to think through your pricing strategy.Read More
Business owners usually come to us with this question because they don't know where they should put their money for the best return. Our question then becomes, what do you want to achieve with this budget? To figure out what will work best for your business objective, first take a look at the mindset your prospects are in on each platform.
SOCIAL MEDIA ADVERTISING
Consumers on social media are rarely in a purchasing mindset, they are more so in 'social mode', checking on what their friends are up to, what they are reading, and what latest news pertains to their social circle. Imagine yourself being the user at that point in time, would you be likely to click on an ad selling shoes or other products? Even if you are intrigued, you will likely click through to see what the brand is about, decide that 'oh that's cool, but not right now' and return to your social scrolling activity.
In this area you are usually at the beginning of the marketing adoption process, where the ad will make you aware of the brand but you aren't in the market to make a purchase yet.
When you are on a search engine, you are typing in searches to find something you are interested in or are looking to purchase - you are already halfway down the marketing path to 'adoption'. You want to see what brands are offering the products and services you are looking for, and will likely stay on the pages a bit longer to things out (given the landing page isn't a total fail.)
Knowing the state of mind of the consumer in these two environments should reveal that each platform serves a different purpose. We would recommend social media advertising as your main vehicle to generate initial brand awareness, since consumers need to see your brand a few times before they make a purchase.
In the search engine scenario, you would arguably gain more conversions in the form of sales transactions, since the consumer is in the market and looking to make a purchase.* Of course, whether or not a conversion happens depends on your website and landing page experience and a whole other set of factors that work together AFTER the prospect lands on your page.
So in conclusion, if you are looking to generate awareness for your brand, we would recommend social media advertising. If you are looking to capture an in-market audience searching to options to buy, we would recommend Google Search campaigns. There are options on Adwords such as display campaigns that will also help to generate awareness, but that's enough content for a separate post altogether and we will cover this at a later date.
Still don't know how to choose? Our strategy consultants are here to help. We want better marketing, so let us help you. Contact us today with your questions.
*Given you are using a Search campaign. A display campaign targeting affinity audiences would be less likely to convert.
Wondering how you can add a payment method to your WeChat personal account? Here is our step-by-step guide.Read More
Read our 5 Best Practices for Small Businesses Using WeChat to make the most of your WeChat profile to generate leads and sales.Read More
Effectively using WeChat for your business will help generate new sales leads and round out your international digital and social sales strategy. Read our 5 best practices for companies using WeChat.Read More
We covered yesterday the 5 best practices for salespeople using WeChat. Today we will cover the 5 best practices for managers using WeChat. You may think it's the same as what the frontline salespeople do, but WeChat functions also allow a manager to more effectively communicate with their team to implement Chinese marketing strategy.
- Create WeChat friendly marketing materials. WeChat users are used to staying in-app for everything they need. Don't make them leave the app. Create visuals for new products, services, or events that can be shared in-app and work within the WeChat platform.*
- Instant team updates. Create a work chat group to keep your team in the loop. Integrate WeChat group updates into your sales strategy - whether that's a WeChat message or PDF sent to the sales team WeChat group outlining goals for the week and recapping last week's performance, you can use WeChat to move forward as a team.
- Download it and USE it. Most of the time our clients in the managerial or senior positions are not actively engaged on WeChat. Leadership comes from the top, and if you want your salespeople to believe WeChat can be a great sales tool for them, it's important that you are actively engaged on it.
- Do you work in a multi-national company or have a China team you connect with regularly? Instead of using Google Hangouts you can do a WeChat video chat with them to make their lives easier (again, notice all these functions WeChat has consolidated into just one app!)
- Stay up to date with your competitors. Follow branded competitor accounts to see what content they are delivering to their Chinese audience. Is it tailored for the community? You better pull your socks up!
- BONUS: Run WeChat campaigns. If you want to establish a presence on WeChat but are not able to open your own WeChat account, you can still run a WeChat advertorial + banner ad campaign for your company. See our post on How To Open A WeChat Account For Business.
*We create WeChat sales brochures that work in-app - contact us to find out more!